health exchange

Was Under Fire For Problems
6:46 am
Fri January 3, 2014

Cover Oregon Leader Resigns

The man who led Oregon's problem-plagues health insurance exchange has submitted his resignation.

Rocky King has been on medical leave since December 2. His resignation is effective at the end of his leave, March 5.

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Troubled Health Exchange Scrambling
5:59 am
Fri December 27, 2013

Cover Oregon Suspends Ads

With its troubled health insurance exchange portal still not working, Cover Oregon officials say they have suspended its optimistic, feel-good advertising campaign after spending more than $8 million on it this year.

Cover Oregon official Michael Cox said Thursday that television, radio, and newspaper ads should no longer be running, while the "Long Live Oregonians" billboards will come down as payment expires.

The exchange has had to rely exclusively on paper applications and had to hire more than 400 workers to process them.

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Numbers Of Covered Increasing
7:29 am
Tue December 17, 2013

Cover Oregon Enlists People

Credit oregonlive.com

The director of Cover Oregon says the state's insurance exchange has enrolled an estimated 7,500 people in private health plans.

The number released yesterday is a significant increase over the 730 people who'd been enrolled a week ago.

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More People Might Sign Up
6:33 am
Fri December 13, 2013

Oregon's Health Exchange May Extend Date

Credit Oregon Public Broadcasting

Oregon's health insurance exchange, and insurance carriers, are looking at extending deadlines to allow more people to get health coverage starting January 1.

Cover Oregon Acting Director Bruce Goldberg said Thursday that he's working with carriers and state regulators to push back the December 15 deadline for people to select a plan after the state has informed them of their options.

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Jefferson Exchange | December 10, 2013
11:23 am
Tue December 10, 2013

Cover Oregon And Its Ongoing Troubles

Credit coveroregon.com

Ariane Holm explains the continued difficulties with Cover Oregon and its web site.

Cover Oregon can't seem to catch a break. 

The highly-touted and heavily advertised online health insurance exchange for Oregon did not make its deadline, and was unable to sign up any customers for health insurance through its web page.

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Governor Kitzhaber To Announce Changes
6:40 am
Fri November 22, 2013

Oregon Health Exchange To Get Help

Oregon Governor John Kitzhaber plans to announce changes to the state's troubled health insurance exchange. It is running far behind other states and has yet to enroll a single person.

Kitzhaber's office would describe the changes only as "additional resources, support, and accountability to boost health care enrollment."

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Jefferson Exchange | November 19, 2013
10:47 am
Tue November 19, 2013

Cover Oregon Rolls Out "Application Fairs"

Credit coveroregon.com

Ariane Holm of Cover Oregon explains the workings of the Application Fairs.

The federal healthcare.gov website is the focus of anger and the butt of many jokes these days, since it has yet to deliver on the promise of allowing people to browse and sign up for health insurance.

Things may actually be worse at the state site coveroregon.com.

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The Online System Falters
7:26 am
Mon November 11, 2013

Cover Oregon Continues To Struggle

Credit coveroregon.com

Oregon has long been a pacesetter in health care, and state officials laid out bold plans to uphold that reputation with a health insurance exchange bigger and better than anyone else's.

But more than a month after Cover Oregon's online enrollment was supposed to launch, reality is lagging far behind Governor John Kitzhaber's grand vision.

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Online Enrollment Disfunctional
6:58 am
Tue October 8, 2013

Cover Oregon Continues To Have Trouble

Credit coveroregon.com

Nearly a week after launching, Oregon's health insurance exchange has received more than 230,000 unique website visitors and 7,300 phone calls.

But the website is still not able to finish enrolling applicants in coverage.

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Over Half A Million Call The First Day
7:58 am
Thu October 3, 2013

California Health Exchange Overstates Use

Credit Almonroth/Wikimedia Commons

Officials with California's health insurance exchange say internal miscommunication led them to significantly overstate the number of hits the exchange's website received on the first day people could enroll in it.

Officials tell the Los Angeles Times the site received 645,000 hits on Tuesday, well below the 5 million they initially reported.

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